As the world’s busiest international airport, Dubai International Airport (DXB) handles over 86 million passengers annually. With travelers from every corner of the globe passing through its massive terminals, personal items are frequently left behind at security checkpoints, gates, lounges, restaurants, and baggage claim areas.
If you’ve lost or found an item at DXB Airport, submitting a lost and found report promptly gives you the best chance of recovering your property.
Reporting Lost or Found Items at DXB
You may file a report for items that were:
- Lost or found inside DXB terminals
- Misplaced anywhere on airport property
- Left behind within the last 30 days
Include clear details such as the terminal (Terminal 1, 2, or 3), concourse, date, time window, and a description of the item. Photos or identifying features can help speed up matching.
Important: Items left onboard an aircraft must be reported directly to the airline (Emirates, flydubai, or other carriers), as airlines manage inflight lost property independently from the airport.
What Happens After You File a Report?
Once your lost property report is submitted:
- Your report enters our database and is matched against found items
- Airport staff may contact you if a match is found
- You can check your claim status anytime through our tracking system
Most lost items at DXB are turned in to the airport’s central lost and found office, though some may be held temporarily at individual terminals or by Dubai Airport Security.
Common Items Lost at Dubai International Airport
Travelers frequently report losing these items at DXB:
- Electronics: Phones, laptops, tablets, chargers, AirPods, headphones
- Travel Documents: Passports, boarding passes, IDs, credit cards
- Personal Items: Wallets, keys, jewelry, luxury watches, eyeglasses
- Luggage: Carry-on bags, backpacks, laptop bags, jackets, abayas
- Duty-Free Purchases: Shopping bags, perfumes, electronics
Tips for Finding Lost Items at DXB Airport
- Act quickly – File your report within 24 hours if possible
- Be specific – Include exact terminal, location, time, and detailed description
- Check with the airline – If lost on the plane, contact Emirates or your carrier directly
- Contact airport security – Items left at screening go to security lost & found
- File a police report – For valuable items, this creates documentation
DXB Airport Lost and Found Contact
Additional information for Dubai International Airport:
- Location: Dubai, United Arab Emirates
- Airport Code: DXB
- Terminals: Terminal 1, Terminal 2, Terminal 3 (Emirates hub)
For the fastest response, use our online reporting system to ensure your lost item report reaches the appropriate parties.
Frequently Asked Questions
How long does DXB keep lost items?
Dubai Airport typically retains unclaimed items for 30-90 days before disposing of or auctioning them. File your report promptly to maximize recovery chances.
Can I pick up my item at the airport?
Yes, if your item is found and matched to your report, you can typically arrange pickup at the airport’s lost and found office with valid ID.
What if my item was lost on the plane?
Items left onboard aircraft are handled by the airline, not the airport. Contact Emirates or your airline’s lost and found department directly.
Is there a fee to recover my item?
Airport lost and found services are typically free. However, shipping fees may apply if you request your item be mailed to you internationally.