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Terms & Conditions

Last Updated: January 1, 2026

Welcome to AirportLostAndFound.com (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, forms, and communications (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.


1. Description of Service

AirportLostAndFound.com is an independent online service that assists users in submitting lost-item claims and facilitating communication with relevant lost-and-found departments, custodians, or third parties.

We do not operate as a lost-and-found department, do not take custody of lost items, and do not guarantee recovery of any property.


2. No Affiliation or Partnership

  • AirportLostAndFound.com is not affiliated with, endorsed by, sponsored by, or partnered with any airport, airline, transportation authority, government agency, or the TSA.

  • References to airports, airlines, or third-party entities are descriptive only and do not imply any formal relationship.

  • Such entities bear no responsibility or liability for our Service.


3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.


4. User Responsibilities

By using the Service, you agree to:

  • Provide accurate, truthful, and complete information

  • Not submit false, misleading, or fraudulent claims

  • Use the Service only for lawful purposes

  • Not interfere with or disrupt the Service or its security

You are solely responsible for the content you submit and any consequences arising from it.


5. No Guarantees or Outcome Assurances

  • Submission of a claim does not guarantee recovery, location, or return of lost property.

  • Any references to prior recoveries, examples, testimonials, or success stories are illustrative only and not indicative of future outcomes.

  • Results depend on factors beyond our control, including third-party responses and circumstances.


6. Fees & Payments (If Applicable)

Certain services may require payment. By submitting payment:

  • You authorize us or our third-party payment processor to charge the applicable fees

  • All fees are non-refundable unless explicitly stated otherwise

  • We do not store payment card information on our servers

Pricing and service offerings are subject to change at any time.


7. Intellectual Property

All content on the Service, including text, graphics, logos, designs, and software, is the property of AirportLostAndFound.com or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.


8. Third-Party Services & Links

The Service may reference or link to third-party websites or services. We do not control and are not responsible for:

  • Third-party content or privacy practices

  • Actions or omissions of airports, airlines, or custodians

  • Outcomes resulting from third-party interactions

Use of third-party services is at your own risk.


9. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy, reliability, or availability of the Service

We do not warrant that the Service will be uninterrupted, error-free, or successful.


10. Limitation of Liability

To the maximum extent permitted by law:

  • AirportLostAndFound.com shall not be liable for any indirect, incidental, consequential, or punitive damages

  • We are not liable for lost property, delayed responses, incorrect information, or unsuccessful recoveries

  • We disclaim all liability for actions or omissions of airports, airlines, government agencies, or third parties

Your sole remedy is to discontinue use of the Service.


11. Indemnification

You agree to indemnify and hold harmless AirportLostAndFound.com, its owners, officers, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service

  • Your submitted content

  • Your violation of these Terms


12. Termination

We reserve the right to suspend or terminate access to the Service at any time, without notice, for any reason, including violation of these Terms