FAQ

Filing a report takes just a few minutes. When you submit your report online, AirportsLostAndFound.com posts it in our database and keeps the listing public for about 360 days. You can also upload photos of items you've lost or found and add detailed descriptions, so others can recognize your property quickly and accurately. AirportsLostAndFound.com is an independent service and is not affiliated with any airport, airline or government agency.

A Unique ID is a reference number you receive when you file your lost property report. We show this number instead of your name on the latest reports listed on AirportsLostAndFound.com™. It keeps your personal information private, while still helping identify you and your lost belongings in our database.

Posting a lost property report creates a public listing that anyone can search. Whoever comes across your item, wherever they are, has a way to identify it and connect it to you. Airports, train stations and bus terminals are always crowded and hectic. People are rushing to catch a flight or a train, keeping an eye on their kids, or both, and it's easy for something to get left behind. When someone finds a lost item, they often mean to hand it in but get distracted, and only remember once they've boarded or landed somewhere else. A public listing gives your item another chance to be matched with you, even if it ends up far from where you lost it. For the best results, also report your loss directly to the airport or airline lost and found.

If there isn't a match right away, don't worry. Your listing stays in our database for about 360 days after we receive your lost item report, so it can still be found and matched later.

Please give a detailed, accurate description on the Lost Item Report Form. If you can, gather the details about your item(s) before you start, and include anything that makes the item easy to identify. Enter information just as it appears on the item. Be sure to include the flight date and flight number for when your item(s) were lost. You can add extra details in both the "description" field and the "additional information" area. We also suggest filing your report within 15 days of losing your item, since reports filed later have a lower chance of recovery.

Yes. For your own protection, contact your carrier right away to suspend any data plans on the device. If you can, leave call service active on a lost phone for about two weeks, so anyone who finds it can call it and help get it back to you.

We understand that every lost item matters, and we take every report submitted online seriously. For the fastest help, we also recommend contacting the lost and found office at the airport or airline directly, since they are the ones who hold items that are handed in.

It's simple: once someone lets you know your property has been found, you can arrange with them to send it to you. Airports are launch pads to far-off places, so whether you're just down the road or on the other side of the globe, a courier service can usually return your property quickly and affordably.