Orlando International Airport (MCO) Lost and Found
Losing a personal item while traveling through Orlando International Airport (MCO) is stressful, but there are clear steps you can take to recover your belongings. MCO serves over 58 million passengers each year across three terminals (Terminal A, Terminal B, and the new Terminal C) with four airside concourses.
MCO opened the new Terminal C in 2022, significantly expanding the airport’s capacity. The airport serves as a major gateway for visitors to Walt Disney World, Universal Studios, and other Central Florida attractions. Each terminal has its own lost and found collection point, so reporting the correct terminal is critical for recovery.
Whether you left a phone at a gate, a laptop at security, or a bag at baggage claim, this guide walks you through exactly how to file a lost item report and gives you the best chance of getting your property back.
How to Report a Lost Item at Orlando Airport
Follow these steps to report a lost item at Orlando International Airport:
- File an online report immediately. The fastest way to start your search is to submit a lost property report through our system. Include as many details as possible — the date, time, terminal, and a detailed description of the item.
- Contact the MCO Lost and Found office directly. Call (407) 825-2111 during business hours or visit one of the offices: Terminal A Level 1 (Main Processing Office), Terminal B Level 3, or Terminal C Level 1. You can also report through the official MCO website.
- Check with your airline. If you lost an item onboard an aircraft or at a gate area, contact your airline’s lost and found department directly. Airlines manage their own in-flight lost property separately from the airport.
- Contact TSA. Items left at security screening checkpoints are held by TSA. Call TSA Lost and Found at (407) 825-2079 or file a claim at tsa.gov/contact/lost-and-found.
- Follow up regularly. New items are logged daily. If your item isn’t found immediately, check back every few days. MCO holds items for 30 to 90 days.
MCO Airport Lost and Found Contact Information
- Phone: (407) 825-2111
- Terminal A Office: Level 1 (Main Processing Office) — Hours: 7:00 AM – 7:30 PM
- Terminal B Office: Level 3 — Hours: 7:00 AM – 7:30 PM
- Terminal C Office: Level 1 — Hours: 8:00 AM – 4:00 PM
- TSA Lost and Found: (407) 825-2079
- Official Website: flymco.com/lost-and-found
Common Items Lost at Orlando International Airport
Every day, travelers leave behind personal belongings at MCO. The most commonly reported lost items include:
- Electronics: Cell phones, laptops, tablets, chargers, AirPods, headphones, and power banks
- Travel Documents: Passports, boarding passes, driver’s licenses, credit cards, and ID cards
- Personal Accessories: Wallets, keys, sunglasses, prescription eyeglasses, jewelry, and watches
- Bags and Clothing: Carry-on bags, backpacks, laptop sleeves, jackets, hats, and scarves
- Medications: Prescription medications, inhalers, and medical devices
- Children’s Items: Stuffed animals, toys, strollers, and car seats — especially common with families visiting theme parks
Tips for Faster Recovery of Lost Items at MCO
- Act immediately. The sooner you file a report, the better your chances. Items reported within 24 hours have significantly higher recovery rates.
- Know your terminal. MCO has three terminals with separate lost and found offices. Identifying the correct terminal (A, B, or C) is critical for recovery.
- Be as specific as possible. Include the exact terminal, gate number, restaurant name, or restroom location. Mention the brand, color, size, and any unique identifying features.
- Attach a photo. If you have a photo of the lost item, include it with your report. Visual references dramatically improve matching accuracy.
- Keep your claim number. After filing a report, save your confirmation and claim number for status checks and ownership verification.
- Use our tracking tools. You can check the status of your claim through our online tracking system at any time.
- Consider shipping. If you’ve already left Orlando, the lost and found office can often arrange to ship recovered items to your home address for a fee.
Where Items Are Found Most Often at MCO Airport
- TSA Security Checkpoints: Bins at screening are the number one spot — phones, laptops, belts, jackets, and jewelry.
- Gate Areas: Charging stations and seats near boarding gates are frequent spots for chargers, phones, and personal bags.
- Terminal C (New): The newest terminal has high foot traffic and unfamiliar layouts for first-time visitors.
- Restrooms: Phones, wallets, and jackets placed on counters or hooks.
- Restaurants and Shops: Bags placed under tables or on adjacent chairs.
- Baggage Claim: Personal items left on or near carousels, especially by tired families returning from theme parks.
What Happens After You File a Report?
- Your report enters our system and is cross-referenced against items currently in the MCO lost and found inventory.
- You receive a confirmation email with your claim number and details.
- We continue matching as new items are turned in. The database is updated daily.
- If a match is found, you’ll be contacted with instructions for pickup or shipping.
- You can check your claim status anytime through our online tracking system.
Frequently Asked Questions About Orlando Airport Lost and Found
How do I contact the lost and found at Orlando International Airport?
You can call the MCO Airport Lost and Found at (407) 825-2111. Visit in person at Terminal A Level 1 (main office), Terminal B Level 3, or Terminal C Level 1. You can also file a report online for the fastest response.
How long does Orlando Airport keep lost items?
MCO holds unclaimed items for approximately 30 to 90 days. After that period, items may be donated or disposed of. Filing your report promptly gives you the best chance of recovery.
I lost something on the plane at MCO. Who do I contact?
Items left onboard an aircraft are managed by the airline, not the airport. Contact your airline’s lost and found department directly. Have your flight number, seat number, and a description of the item ready.
I left something at the TSA security checkpoint at MCO. What should I do?
Items left at TSA screening checkpoints are held by TSA. Call TSA Lost and Found at (407) 825-2079 or file a claim online at tsa.gov.
Does Terminal C have its own lost and found?
Yes, MCO’s new Terminal C (opened 2022) has its own lost and found office on Level 1, open 8:00 AM – 4:00 PM. Terminals A and B have separate offices with longer hours.
Can lost items be shipped to me from Orlando Airport?
Yes, in many cases recovered items can be shipped to your address. Shipping fees and arrangements vary. Ask about shipping options when you’re notified of a match.