| Additional Information: |
Respected SirMaam, I am Anupam kar. I would like to invite your kind attention. I travelled from Boryspil international airport kyiv by flight PS 391 on 11th April Saturday to Delhi International airport, India. I was having two baggage one I sent as luggage during the time of issuing boarding pass and another I took as a hand bag. The detail specification of the hand bag is as Black color with thin red strip line on the bag and four wheels with trolley. While boarding the aircraft, the aircraft official told me, it is not possible to put it in the cabinet, we will send it by cargo. They issued the tag Tag no- PS 758124. The scanned copy of tag is attached herewith. Kindly note my ticket no is 5662415102484, PNR locator-LPFW5X. While I arrived at Delhi Terminal-3a around 12.30 PM, I had been waiting to collect from the belt, but unfortunately I did not find it. Immediately informed the staff who were present there, but they did not entertain and behave very rudely with me . I told them I would like to complain, but they gave me a mail id del.baggageservices@celebiaviation.in and suggested raising your complaint. . I have written a mail, but so far I have not received any response. I think they misguided me. I am a medical student studying at Ukraine I have attached herewith my scan of tag issued by aircraft staff, boarding pass and my ticket for your reference. I request you to kindly look into the matter ANUPAM KARFLAT NO- 607, BHAVYAA GREEN APARTMENTRAMNAGARIA ROAD, JAGATPURAJAIPUR POST CODE-302017 Email khannashwan@gmail.comContact number 91 9527052264 |
