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We arrived at Vienna from Cairo on flight 0866 CAI-VIEWe had 4 hours layover in Vienna then leaving to Newark on flight 0089VIE-EWRWhen my daughter and I were having our bags checked by the security in Vienna airport we forgot to pick up this carry-on after it got scanned by Xray.I remembered 2 hours later, then when I went back they told me that they sent it to the lost and found office, but I couldnt go there because the office is outside the airport and I didnt have a visa to be able to leave the airport and get it.They instructed me to go to this website and file a claim on this websiteThe color of the bag is grey-dark greenThank you |
