Denver International Airport (DEN) Lost and Found
Losing a personal item while traveling through Denver International Airport (DEN) is stressful, but there are clear steps you can take to recover your belongings. DEN serves over 77 million passengers each year across the Jeppesen Terminal and three airside concourses (A, B, and C) connected by an underground automated train.
DEN is notable for its distinctive tent-like roof and is one of the largest airports in the United States by land area. The underground automated train connects the Jeppesen Terminal to all three concourses, and items left on the train are collected by the Lost and Found office. Note that phone lines close 30 minutes before the office closes.
Whether you left a phone at a gate, a laptop at security, or a bag in the terminal, this guide walks you through exactly how to file a lost item report and gives you the best chance of getting your property back.
How to Report a Lost Item at Denver Airport
Follow these steps to report a lost item at Denver International Airport:
- File an online report immediately. The fastest way to start your search is to submit a lost property report through our system. Include as many details as possible — the date, time, concourse, and a detailed description of the item.
- Contact the DEN Lost and Found office directly. Call (303) 342-4062 during business hours (Daily, 8:00 AM – 6:00 PM MST) or visit the office at Jeppesen Terminal, Level 1 East, near doors 111–113. You can also report through the official Denver airport website.
- Check with your airline. If you lost an item onboard an aircraft or at a gate area, contact your airline’s lost and found department directly. Airlines manage their own in-flight lost property separately from the airport.
- Contact TSA. Items left at security screening checkpoints are held by TSA. Call TSA Lost and Found at (303) 342-1276 or file a claim at tsa.gov/contact/lost-and-found.
- Follow up regularly. New items are logged daily. If your item isn’t found immediately, check back every few days. DEN holds items for 30 to 90 days.
DEN Airport Lost and Found Contact Information
- Phone: (303) 342-4062
- Location: Jeppesen Terminal, Level 1 East, near doors 111–113
- Hours: Daily, 8:00 AM – 6:00 PM MST (phone lines close 30 min before)
- TSA Lost and Found: (303) 342-1276
- Official Website: flydenver.com/lost-and-found
Common Items Lost at Denver International Airport
Every day, travelers leave behind personal belongings at DEN. The most commonly reported lost items include:
- Electronics: Cell phones, laptops, tablets, chargers, AirPods, headphones, and power banks
- Travel Documents: Passports, boarding passes, driver’s licenses, credit cards, and ID cards
- Personal Accessories: Wallets, keys, sunglasses, prescription eyeglasses, jewelry, and watches
- Bags and Clothing: Carry-on bags, backpacks, laptop sleeves, jackets, hats, and scarves
- Medications: Prescription medications, inhalers, and medical devices
- Children’s Items: Stuffed animals, toys, strollers, and car seats
Tips for Faster Recovery of Lost Items at DEN
- Act immediately. The sooner you file a report, the better your chances. Items reported within 24 hours have significantly higher recovery rates.
- Be as specific as possible. Include the exact concourse (A, B, or C), gate number, restaurant name, or restroom location. Mention the brand, color, size, and any unique identifying features.
- Attach a photo. If you have a photo of the lost item, include it with your report. Visual references dramatically improve matching accuracy.
- Check multiple departments. Depending on where you lost the item, it may have been collected by the airport, your airline, TSA, or a restaurant or shop.
- Keep your claim number. After filing a report, save your confirmation and claim number for status checks and ownership verification.
- Use our tracking tools. You can check the status of your claim through our online tracking system at any time.
- Consider shipping. If you’ve already left Denver, the lost and found office can often arrange to ship recovered items to your home address for a fee.
Where Items Are Found Most Often at DEN Airport
- TSA Security Checkpoints: Bins at screening are the number one spot — phones, laptops, belts, jackets, and jewelry.
- Gate Areas: Charging stations and seats near boarding gates are frequent spots for chargers, phones, and personal bags.
- Underground Train: Items left on the automated train connecting the Jeppesen Terminal to concourses A, B, and C.
- Restrooms: Phones, wallets, and jackets placed on counters or hooks.
- Restaurants and Shops: Bags placed under tables or on adjacent chairs.
- Baggage Claim: Personal items left on or near carousels.
What Happens After You File a Report?
- Your report enters our system and is cross-referenced against items currently in the DEN lost and found inventory.
- You receive a confirmation email with your claim number and details.
- We continue matching as new items are turned in. The database is updated daily.
- If a match is found, you’ll be contacted with instructions for pickup or shipping.
- You can check your claim status anytime through our online tracking system.
Frequently Asked Questions About Denver Airport Lost and Found
How do I contact the lost and found at Denver International Airport?
You can call the DEN Airport Lost and Found at (303) 342-4062 during office hours (Daily, 8:00 AM – 6:00 PM MST). Phone lines close 30 minutes before the office closes. You can also visit in person at the Jeppesen Terminal, Level 1 East, or file a report online for the fastest response.
How long does Denver Airport keep lost items?
Denver International Airport holds unclaimed items for approximately 30 to 90 days. After that period, items may be donated or disposed of. Filing your report promptly gives you the best chance of recovery.
I lost something on the plane at DEN. Who do I contact?
Items left onboard an aircraft are managed by the airline, not the airport. Contact your airline’s lost and found department directly. Have your flight number, seat number, and a description of the item ready.
I left something at the TSA security checkpoint at DEN. What should I do?
Items left at TSA screening checkpoints are held by TSA. Call TSA Lost and Found at (303) 342-1276 or file a claim online at tsa.gov.
Can lost items be shipped to me from Denver Airport?
Yes, in many cases recovered items can be shipped to your address. Shipping fees and arrangements vary. Ask about shipping options when you’re notified of a match.
What information should I include in my lost item report?
Include the date and approximate time, the specific concourse (A, B, or C) or Jeppesen Terminal area, gate or location, a detailed physical description (brand, color, size, distinguishing marks), and your contact information. Photos are extremely helpful if available.