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Airport Lost and Found : Report Lost Property

Property lost: 4 bags

Airport: LAX Los Angeles International Airport Los Angeles

Airline: American Airlines

Flight number:

May 25, 2026

Connecting Flight, Train Transport, Baggage Claim, Curbside Pickup/Drop

AA024385

AA024384

AA024383

AA024386

Dear American Airlines Customer Service Team,

I am requesting urgent assistance regarding 4 missing checked bags from my recent trip.

My itinerary included travel from Los Angeles (LAX) to Dallas (DFW) on American Airlines, followed by my connecting international flight from Dallas to Amman, Jordan on Royal Jordanian.

Both flights experienced delays, and upon my arrival at Queen Alia International Airport in Amman, none of my 4 checked bags arrived.

The baggage tag numbers are:

AA024386

AA024385

AA024383

AA024384

A delayed baggage report was filed upon arrival at Queen Alia International Airport, and the local reference file created there is:

AMMRJ39098

However, I have been unable to receive a clear answer regarding the current location of my baggage.

Royal Jordanian has informed me that this matter may be under American Airlines’ responsibility, while I have not yet received confirmation regarding whether the bags are currently in American Airlines’ possession.

I kindly request your urgent assistance to:

Verify whether these 4 bags are currently located within the American Airlines baggage system

Confirm their current status and location

Advise which airline is officially handling the tracing and delivery

Provide immediate guidance on the next steps

This situation has caused significant inconvenience, and I would greatly appreciate an urgent investigation.

Passenger Name: SAFA ABU SHAMEH

Passenger Name: Anmar Arabiyat

Please respond as soon as possible.

Sincerely,
SAFA ABU SHAME

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