Airport Lost and Found : Report Lost Property
Property lost: Backpack

Airport: FRA Frankfurt Airport Frankfurt am Main
Airline: Avianca – Aerovias Nacionales de Colombia
Flight number: AV9720
February 15, 2026 09:00
Connecting Flight
Travel itinerary:
Frankfurt (FRA) → London Heathrow (LHR) LH0918 → Bogotá (BOG) AV9720 → Santa Marta (SMR) AV0121
Dear Sir or Madam,
I am writing to request reimbursement for essential clothing purchases due to my delayed baggage.
Passenger name: Marie-Christin Atzor
Date of travel: February 15, 2026
My baggage did not arrive in Santa Marta, and I had to buy necessary clothes as a result. I would therefore like to request a refund for these expenses.
Please let me know what documents you need from me to process this reimbursement.
Kind regards,
Dr. Marie-Christin Atzor
Dear Sir or Madam,
I am writing to request reimbursement for essential clothing purchases due to my delayed baggage.
Passenger name: Marie-Christin Atzor
Date of travel: February 15, 2026
My baggage did not arrive in Santa Marta, and I had to buy necessary clothes as a result. I would therefore like to request a refund for these expenses.
Please let me know what documents you need from me to process this reimbursement.
Kind regards,
Dr. Marie-Christin Atzor
