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Lost Property Detail

Browse Claims
Property Lost: LUggaGe
Lost Place: Security Check In
Lost Country: Sri Lanka
Lost Airlines: SriLankan Airlines
Flight Number: UL503
Lost Date: Aug 25,2022
Lost Time: 11:30:00
Location Details: Entered Colombo airport with 11 luggages altogether, passed the first and second belt, may have missed it there. When was at the counter to collect boarding pass, didnt know about missing luggage. Landed in the UK and realised a baggage is missing. Checked boarding passes, there was only 10 attached to it, so 1 is missing.
Additional Information: Have contacted airport in UK they advised to check in Sri Lanka, however Sri Lankan airport and customer service have been useless and not responsive or answering any calls. Its a big misconduct.

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