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Hi i lost my hand bad with wheels and it waz gray mix green color and neck pillow waz alao attached to that bag. I lost it in elivator i came out and for got bag in elevator wen i came bak to see aftr 2 minutes it waz not there. Because. Bagagechek screening waz done else took it off.I evwn complaing in security over there and aircanada assistance desk they said we cant do anything do it online. I waz wid my daughter i searched a bg but could not found if u want i can tru and send u d picture of bag |