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Lost Property Detail

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Property Lost: Gold ornaments
Lost Place: Airline Terminal/Gate
Lost Country: United States of America
Lost Airlines: Emirates Airline
Flight Number: EK0212
Lost Date: Feb 10,2021
Lost Time: 14:0:00
Location Details: The last place I saw the lost ornaments was in the initial check in counter I went to in IAH. I have left them in my handbag
Additional Information: Dear sirmadam, I am Suja Jacob I was at the emirates counter on February 10th 2021 around 2pm to travel to India on an emergency as my mother was admitted to the hospital and gravely ill. A female emirates staff member who is of Asian origin gave me wrong and misleading information and said that I may not be able to travel since I did not have all the required paper work. Another emirates employ helped me to get the right paper which was not the one that the first staff member had told. During this confusion I had put my handbag on the hallway and walked 30 feet away to the other staff member. After I got the paper the person who had helped me initially did not check me in but asked me to go to a person two or three counters towards my left who did my checking in without any problem. Later on I noticed that I had lost some gold ornaments that I was carrying for my personal use . I suspect that I lost it at the counter during my initial encounter with the first emirates staff member who was Asian origin, female , young because that was the only place where I open my handbag and she was the only person who saw my jewelry . I request you to look into it and also if you have video camera records from 2pm to 5pm it may be helpful.Thank you Suja Jacob

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