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Lost Property Detail

Browse Claims
Property Lost: Black Suitcase wrapped in Clingfilm
Lost Place: Airline Terminal/Gate
Lost Country: United Kingdom
Lost Airlines: Ryanair
Flight Number: G7JQ8T
Lost Date: Jul 02,2020
Lost Time: ::00
Location Details: Being handed over to the Ryanair Ground Staff at the Ryanair Luggage DropCheck In Point.
Additional Information: Below is the email I have sent to Ryanair with out response:I flew into BLAGNAC TOULOUSE last night, 020720 from LONDON STANSTED. I was travelling on RYANAIR FLIGHT G7JQ8T. Leaving London at 18.00, arriving in Toulouse at 21.00Upon arrival at the airport, I waited for my Luggage, but it had not arrived. The Airport by this time had completely shut down. I managed to find someone, and all I can say is Thank God the person meeting me was French. The Gentleman at the Airport double checked, but there was nothing. The Computer at the Airport to lodge this complaint and details, was not working. My friend and I returned to BLAGNAC Airport, but nobody was available, and nobody could help. I understand that there is a COVID 19 situation but this is my life in this Suitcase. It also has all my Chronic Medication. We were given this number by a Lady from THE INFORMATION CENTRE. May I also add that I have emailed RYANAIR and as yet have not heard back. I also spent AN HOUR AND A HALF on the phone to them at a CALL CENTRE in Hungary, but that was a complete exercise in futility. I need to have a REPORT FILE REFERENCE NUMBER, which is impossible because there is nobody there, and as I mentioned last night the System wasnt working. IT WAS A BLACK SUITCASE WRAPPED IN CLINGFILM.THE TICKET LABEL had the following.LISHMANMICHELLEANGEG7JQ8T 0405096675FR281 TLS02JULY20 SEQ0004Please could somebody help meI am sad, heartbroken, frustrated and annoyed. I tried calling STANSTED AIRPORT LOST LUGGAGE, but that too is not being manned.MY ADDRESS IN FRANCE IS3 PLACE DU POSTELFUMEL47500I am attaching two screenshots of the above mentioned topics.Many thanks.Kindest regards Michlle Lishman BaxterThank youBest wishesMichelle

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